Fitness Clubs, Gyms, Personal Trainers: Get Cyber Insurance!

Posted by Grant Patten on Jul 23, 2020 7:15:42 AM

FITNESS CLUBS, Gyms & Personal Trainers, are YOU prepared with cyber insurance?

Don’t think a cyber hack could happen to your fitness club, gym or personal training business? Well, think again!

Just look at the below real-life examples of gym-related hacks to see how real this threat is:

Gym company ransomware breach (2018)

One gym company experienced a serious ransomware breach in 2018. Its franchisees lost all their data and the ability to operate their clubs for 13 days, causing significant losses of revenues, profits, and club members.

These franchisees then launched a lawsuit against company headquarters, claiming that headquarters wrongfully forced them to purchase and use a proprietary club management software developed by an affiliate that failed to meet industry security standards.

Front Row’s cyber insurance policy provides ransomware coverage for payments to those who threaten to disclose sensitive information.

It also includes third-party cyber liability to cover against lawsuits from third parties due to a cyber attack on your business.

Fitness mobile app hack (2018)

Gyms and personal trainers often recommend certain health & wellness mobile apps to their customers. Some gyms and personal trainers even have their own apps built for their customers to use.

In 2018, a popular fitness app suffered a major data breach. The app allows users to monitor their calorie intake and measure it against exercise. Personal details of about 150 million users of the app were compromised in one of the biggest hacks in history!

About a year later, some of the stolen credentials appeared for sale on the dark web.

The company that built the app launched its own investigation into the hack, which is ongoing, but with cyber risk insurance, the included forensic investigation would cover the cost of the legal, technical and forensic services necessary to assess whether a cyber attack has occurred and to assess the impact of the attack.

Gym company server hack (2016)

In 2016, another gym company suffered a significant cyber hack. Hackers breached one of the company’s servers, gaining access to 300,000 email addresses, passwords and even some credit card details belonging to their members.

The hackers then published several customers’ credit card details online – including 10 digits of their card number, the expiry date and their home address.

With cyber liability insurance, the included first-party and third-party cyber crime expense coverage will protect both your business AND your customers/clients. First-party cyber liability covers various expenses directly incurred by your business due to a cyber breach, whereas third-party cyber liability covers against lawsuits from others due to a cyber attack on your business.


Cyber hack insurance for gyms and personal trainers is designed to protect against losses associated with data breaches and hacks. After a hack, there are costs you will incur, including (but not limited to):

  • notifying customers that their information has been stolen
  • paying to restore or recover the stolen data
  • paying for crisis communications and PR services related to the hack
  • paying to conduct an investigation to determine what happened
  • losing money from business interruption
  • paying for legal defense in any resulting lawsuits


Cyber hack insurance can help with expenses associated with managing a hack, such as incident response and data recovery expenses.

If you’re a personal trainer or other gym company employee, you likely use computers often to facilitate communication with clients. You may hold accounting and client personal information on your computer(s). Perhaps you even have a mobile app or other digital product that you have your clients using for fitness tracking purposes.

Protect your data and your clients' data. Front Row's cyber insurance policy is available online in 5 minutes; premiums start at $300 CAD. Platinum coverage is $800 CAD. (Prices subject to change) Up to $1,000,000 of protection is available.

90% of small businesses in Canada do not have Cyber Insurance: take a few minutes to protect your gym/personal training business that has taken you so long to establish.

Get a free quote 24/7 and buy online now:

Get a Quote Online In 2 Mins.


About: Front Row Insurance Brokers Inc. is an independent insurance broker that provides cyber insurance for a very low cost. Should a claim occur, Front Row works diligently with clients and insurers to expedite payment of claims. Front Row has offices in Vancouver, Toronto, Montreal and Halifax.



DISCLAIMER: Informational statements regarding insurance coverage are for general description purposes only. These statements do not amend, modify or supplement any insurance policy. Consult the actual policy or your broker for details regarding terms, conditions, coverage, exclusions, products, services and programs which may be available to you. Your eligibility for particular products and services is subject to the final determination of underwriting qualifications and acceptance by the insurance underwriting company providing such products or services. This website does not make any representations that coverage does or does not exist for any particular claim or loss, or type of claim or loss, under any policy. Whether coverage exists or does not exist for any particular claim or loss under any policy depends on the facts and circumstances involved in the claim or loss and all applicable policy wording.

Topics: Cyber Insurance