Customer Testimonials for Front Row Insurance Brokers
Front Row helped make the insurance process for our film production easy and painless. Before production, I was able to use Front Row's online tool to get a quick and straightforward quote on the Short Term Production Insurance we needed, which made it so easy to see how the cost fit our budget. Processing the payment and getting the insurance certificates was just as easy, not to mention quick, for an agile film crew like ours. I'm happy that we didn't need to make any claims, but the ease of the process and the availability of all the information I needed makes me confident in using Front Row for our future production insurance needs.
Being in the Entertainment Industry and running a studio for over 15 years, insurance can be a complicated matter with the numerous productions happening simultaneously that require very specific insurances. We have the team at Front Row Insurance on speed dial. They are always happy to chat, response on queries is always fast and they take the time to come see us directly to find the best insurance solutions for our needs. I recommend them to any business and I'm confident they bring the same level of attention to all their clients as they do for me.
Front Row Insurance has always been a go-to for us, from last minute camera rental needs to fairly priced insurance rates. In a world where cameras are cheap and everything else around a production is not, it's nice to see alternative options for independent filmmakers.
My experience with Front Row was rather easy and painless, although I didn't have any claim made, I went through their process in detail as I was shooting near ocean storm waves and out the side of a float plane with $100K worth of cinema gear. My insurance for up to I believe $250K was in the $150 range for the week! Being based in Vancouver, I went with them as they have an office here.
My laptop was stolen in Udaipur Airport, India, as I was heading to Dubai with more work ahead of me. I emailed Front Row with all the details, but no police report. "No problem," the person said. By the time I was home 8 days later, everything was sorted and I soon received my cheque. Outstanding service for a photographer who was panicking! I should add that the hotel in Dubai lent me a laptop. None of my 4000 images were lost either. I've recommended your service to many colleagues. Bravo!!
I use Front Row Insurance. They are the only company I could find that would insure my gear all over the world. Reasonable rates too. I haven't had to make a claim, but I like the cost ($600 per year for full coverage all over the world, including $2 million in business liability). That's for $50K+ of gear.
+1 for Front Row Insurance - got referred to them from a camera store in Vancouver and prices are really reasonable for gear + tons of added coverage like laptops and computers alone with a tiny added charge for rental gear insurance.
I switched to Front Row from CG&B. Some of the local rental houses suggested them. I saved a lot of money on my premium, have a lower deductible, they provide much better coverage (including hard drive data recovery) and were super easy to deal with.
As a leading multidisciplinary family entertainment company that tours throughout the world and at home, we have peace of mind when it comes to our custom built insurance package provided by Front Row. After almost 50 years of business, our company finally has the competitive insurance program we always have been looking for.
Steve Beatty is a leading insurance professional. I have worked with him for ~20 years and he still impresses me with his knowledge of our business & sector, and the subtleties of the language in insurance policies. He cares deeply that we are covered for our risks, no matter how unusual some of our projects might be. He spends the time needed to fully understand what we are doing and he works directly with the underwriters to ensure that the language in the contracts makes sense in the context of what we need. I trust him completely to help with any new coverage needs we have and to manage claims. Over the course of the time we have worked together, we have always had satisfactory results on both. Steve is a man of integrity, openness and transparency. And he’s a nice guy with a great sense of humour. I highly recommend him and his team.
[After suffering a damaged ukulele]: The claim payment is fast so that gear can be replaced quickly, and coverage is provided if you need to rent equipment right away.
Planning an event can be time consuming and frustrating. There are so many different moving parts! Front Row Insurance is my go-to company to cover all of my insurance needs for my local events. Evan is super easy to work with, prompt to all my messages and needs. I would highly recommend using them for your next event!